The Consumer Financial Protection Bureau (CFPB) has issued two reports showing that more work needs to be done to help mortgage borrowers coping with the COVID-19 pandemic and economic downturn. The first report, “Characteristics of Mortgage Borrowers During the COVID-19 Pandemic,” documents that Black and Hispanic mortgage borrowers are much more likely to be delinquent or in a forbearance program than white borrowers. In a second report, the CFPB reports that overall mortgage complaints to the CFPB have risen to their highest level in three years.
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